DO NOT use the relay service in an emergency! Call 9-1-1 and we will communicate directly with you using TDD/TTY. Crawford 9-1-1 provides equal access to citizens using TTY devices for communications. TTY is a text message system that is used by speech and/or hearing impaired individuals to communicate via phone lines with other TTY users. Each end of a TTY call must have a TTY device.
It does help the 9-1-1 center if TTY users will press the space bar several times when the phone is answered. If we do not detect Baudot tones and there is no voice response on a call, we will send a TTY message.
- NENA's ADA Committee
Many links to TTY resources.
- We use these messages, or ones like them, when communicating with TTY users.
- 911 WHAT IS YOUR EMERGENCY Q GA_
- WHAT IS YOUR PHONE NUMBER Q GA_
- WHAT IS YOUR NAME Q GA_
- WHAT ADDRESS TO SEND HELP Q GA_
- STAY CALM HELP IS ON THE WAY…
- STAY NEXT TO YOUR TTY HD…
- CALL BEING TRANSFERRED (GIVE TO) TO A MEDICAL PLACE HD…(RINGING)…
- Additional or different messages can be tailored to fit individual needs. Examples include:
- WHAT IS YOUR HOME ADDRESS Q GA_
- WHERE IS THE EMERGENCY NOW Q GA_
- IS ANYONE HURT Q GA_
- DOES HE OR SHE NEED MEDICAL HELP Q GA_
- WHO IS HURT Q GA_
- WHERE DOES IT HURT Q GA_
- NAME OF HURT PERSON Q GA_
- HOW OLD IS HE OR SHE Q GA_
- MAN OR WOMAN Q GA_
- IS THE HURT PERSON AWAKE Q GA_
- WHAT DOES THE RUN-AWAY CAR LOOK LIKE Q GA_
(In this context, "run-away" is used for a "get-away" vehicle. Other
concepts may include a hit and run, or car-jacking.)- WHAT KIND OF RUN-AWAY CAR Q FORD Q CHEVY Q OTHER Q GA
- WHAT COLOR IS THE RUN-AWAY CAR Q GA_
- IS ANYONE INSIDE THE RUN-AWAY CAR Q GA_
- DOES THIS PERSON HAVE GUN, KNIFE, OR OTHER Q GA_
- IS THE WHOLE BUILDING ON FIRE Q GA_
- IS THE FIRE IN ONE SMALL PLACE IN BUILDING Q GA_
- ARE THERE PEOPLE STUCK INSIDE THE BUILDING Q GA_
- HOW MANY PEOPLE ARE STUCK INSIDE THE BUILDING Q GA_
- DO YOU KNOW HOW THE FIRE STARTED Q GA_
- HOW TALL IS THE BUILDING Q GA_
- PLEASE HOLD UNTIL POLICE CAR GETS THERE…
- IS THERE A FIGHT Q GA_
- HOW MANY PEOPLE IN FIGHT Q GA_
- ARE YOU ALONE NOW Q GA_
- CAN YOU GO TO YOUR NEXT DOOR NEIGHBORS Q GA_
- DO YOU HAVE A DOG Q GA_
- DOES YOUR DOG BITE Q GA_
- CAN YOU WALK Q GA_
- FAMILY OR HUSBAND OR WIFE WE CAN CALL FOR YOU Q GA_
- WHAT IS THEIR PHONE NUMBER PLS Q GA_
- LEAVE NOW SKSK
